DiGi Business Solution: TRACKER

What is TRACKER:
1. TRACKERTM is a tool to locate workers in an organization through web interface
2. DiGi Enterprise Corporate Lines to locate their assets wherever they are within coverage in Malaysia.
3. Unique service – Exclusive to DiGi Only
4. You can find your workers via DiGi OCS (www.digi.com.my) or TRACKERTM Website (wf.digi.com.my)

Benefits of TRACKER:
1. Allows Companies to monitor the real time locations of employees.
2. Cheaper compared to Friend Finder RM0.20 per search vs RM0.45 (Friend Finder).
3. The search information is summarized and reported for control purposes and reference.
4. No additional investment - Just a web browser with internet connection.
5. Flexible search structure.
6. Economical and hassle-free solution.
*No software Management or Maintenance required.

Why They Need TRACKER:
-Security Guards Services
i. Safety of personnel
ii. Location of Armored Trucks
iii. Staff Disciplinary Tool

- Logistics/Courier Services:
i. Parcel/delivery tracking
ii. More effective pickup planning

-Sales Team:
i. Effective HR management
ii. Personnel Safety

- Public Transport
i. Travel route planning
ii. Route information

Why Sell TRACKER:
i. Additional customers
ii. Maximize lines
iii. Increase ARPU
iv. Provide solution to customers

Tracker Processes:
i. Initial Approach for Account Manager.
ii. Sales Demo/Explanatory Meeting (Pre-Sales) for Account Manager/Pre-Sales Team about 1 hour.
iii. Sign-Up / Forms Fill Up for Account Manager. This will take time about 7 days.
iv. Activation based on TRACKERTM Reg Form to Sales Admin. This process about 7 days.
v. Obtain Admin Password for Customer to Sales Admin / CCEB. Process take time about 7 days.
vi. Provide Password To Customer to Account Manager. Process take time about 7 days.
vii. TRACKERTM Setup and Commissioning for Account Manager / Post-Sales Team. This will take time about 7 days.

How To Increase Revenue?
1. Encourage customer to signup more Trackees
2. Multiple Trackers
3. Incentives / Rewards to loyal users

The Administrator:
i. Administrator is able to
- Perform all necessary configuration of TRACKERTM. Such as Name Mapping, Grouping, Assign Tracker(s), Trackee(s)
- Perform the configuration from 10 am to 12 am daily
ii. Administrator is NOT ABLE TO
- Perform tracking
- Perform reload on the tracker’s account

The Tracker:
i. Tracker is able to~
- Perform tracking of the group setup by the Administrator
- Perform reload to his account
- First time use, Accept Terms and Conditions.
- Tracker must load RM40 (200 searches to his account)
ii. Tracker is NOT ABLE TO~
- Configure TRACKERTM on Name Mapping and Grouping


Common Activation Mistakes:
*MUST have Internet access-TRACKERTM Administration and Tracking is done via the web
*MUST include Tracker’s number in the registration form-Tracker’s MSISDN is required to setup the search structure
*MUST have the ORIGINAL forms-Non-Original forms will not be processed
*MUST sign all pages on Terms of Usage (legal requirements)-Cannot process without this being done
*MUST provide Admin Password to customer-Customer will not be able to configure TRACKERTM without this

REMEMBER !!!
*Docs required: TRACKER registration Form & Initial ToU
*Customer must have Internet Access
*Once activated, Administrator must have Admin Password
*Include Tracker and Trackees MSISDN in the TRACKER Registration Form
*Tracker’s MSISDN need to register with OCS to use TRACKER

WHAT’S NEXT?
*TRACKERTM 2.0 (Q3/Q4)
*Scheduled Search
*Tiered billing system (cheaper the more you use)
*PAYU structureOnline new MSISDN (trackee) registration/de-registration