2009年7月7日星期二

DiGi Important Notices- Delay charges

Hai hai. I think that from today, every DiGi postpaid and DiGi Business user will very suprise. This is because today when you check your balance / unbilled amount via *128*1*1#, you amount will up/increase. This is because DiGi system problem. The unbilled amount are included the delay charges from March, April, May, June 2009. This issue happened are because DiGi system cannot captured your usage (included call, sms, mms) form March, April, May, June 2009. Actually this kind of problem happened since January 2009, but the issue still occur. So, when this month bill come out, please refer and double check your bill. If you never make call to the number stated, please make complain to DiGi. DiGi will refund the charges to your next month bill.

6 条评论:

  1. 但也不可能一天跳很多次啊!!感觉被骗了!!打去只会说等单出或上网查!!问题是我上网查的数目跟×128#是差很远的!!!

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  2. 不是每个人都酱得空去claim钱的
    而且又要去到center
    槟城没几间而已
    现在prepaid又比postpaid便宜
    感觉被骗...

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  3. 没有办法啦!因为这个DELAY CHARGES是全马每一个人都面对的事情,包括我和DiGi的员工。所以就只能等待你们的账单来才查看。
    *还有,CLAIM钱可以拨电016-2211800解决的哦!

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  4. 我是没有来单的,那么要怎样查?
    真的是太离谱了。。

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  5. 你可以去DiGi.com.my的OCS查询呀!不然你也是可以去DiGi Centre查询!

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  6. 我的单已经delay两个星期多了。 到现在爱没有单。 希望他们不要乱乱来。 

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